Delete your BizArch ERP account

BizArch ERP by BIZARCH LLP (web app at app.bizarch.in and the Android app “BizArch ERP”)

You can ask us to delete your BizArch ERP user account and the personal data linked to it at any time. You do not need the app installed to make the request.

How to request deletion

1. Send an email to [email protected] from the email address registered on your BizArch ERP account, with the subject “Delete my BizArch ERP account”.
2. Include your name and the name of your organisation (company) as shown in BizArch ERP. If you cannot use your registered email, tell us your username and phone number so we can verify that the account is yours.
3. We confirm your identity, then reply to confirm the deletion. We complete every request within 30 days.

Email a deletion request

If you are an organisation’s administrator, you can also remove a staff member’s access yourself in BizArch ERP, and you can ask us to delete your whole organisation and all of its data the same way.

What we delete

• Your user account and sign-in details: name, email address, phone number, username, password data and sessions.
• Your personal settings and preferences.
• If you ask us to delete a whole organisation: all of its business records, files and photos, after the legal retention period below.

What we keep, and for how long

• Business records that belong to your organisation (such as invoices, payments and accounting entries you created as a staff member) stay with that organisation, because they are its legal books. They may still show your name as the person who created or approved them, as part of the organisation’s audit trail.
• Records the law requires us to keep (for example tax invoices and books of account) are kept for the legally required period, typically 6 to 8 years, and then deleted.
• Security and diagnostic logs are kept for up to 90 days, then deleted.

More details are in our Privacy Policy. Questions: [email protected].